Above and beyond - Jacob Shafer from Middletown, RI

Above and beyond

I ordered some parts online, and the shipping address was significantly different from my billing address. It is because I am active duty military and my "home" is not where I live. However, these people did not know that, and they put a hold on my shipment until I called them and jumped through some hoops to prove who I was. While at first this may sound like a pain in the A*#, it is actually quite remarkable. How often does a retailer pay that much attention or care that much about your credit problems. Most would process the order and if it turned out to be a scam would tell you to work it out with your credit card company because it was not their problem. This is outstanding customer service and I would highly recommend this company as a responsible retailer. Thank you Late Model Restorations

Jacob Shafer


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