The kind of service you don't expect from a company anymore.
I just want to take a minute to recognize Latemodel Restoration for some AWESOME customer service.
I bought a used set of their SVE lower control arms locally last night, and upon dis-assembly and inspection, I discovered that the metal sleeve for the bushing on one of them had been hacked together by the previous owner.
I messaged them last night to find out if I could buy one of them since I didn't see them available on their site. Jay Walling messaged me back and told me he would check in the morning. He PM'd me this morning asking for a bit more detail and asked for my phone number. He called and said that they did in fact have 4 of them and that he would send them out to me at no charge since I was ordering new bushings anyways.
This kind of service is rare in a company nowadays and they have gained my loyalty as a customer for the long haul.Eric Cikacz from Salem NHposted last year
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