Magnaflow X pipe - Robert C Yoshida from Chino, CA

Magnaflow X pipe

I also deal with the retail public. To wait 10 minutes on the phone only to get erroneous information is a lethal combination for company trust. I was informed after 10 minute wait on the phone that I had to deal with the manufacture (Magnaflow) on my warranty issue. So another 5 minute wait with Magnaflow only to receive corrected information. Magnaflow only deals with the dealers not the consumers. Now requiring a return call back to Latemodel Restoration and I spoke to Bryan M. He reassured me complete satisfaction and solution with my matter. He went over all the details with me and offered a resolution with options. His handling of my concerns help restore confidence with Latemodel Restoration as a company with employees ( Bryan M. ) that know company policy and product knowledge. Thank you again


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