Pro-M Racing, LLC., Limited Warranty - LMR.com
Warranty Contact Info:
If you have a warranty concern or question, please contact Pro-M Racing directly via phone at (336) 644-8668.
Pro-M Racing, LLC., Limited Warranty
Pro-M Racing warrants each new product to its original owner, except Drop-In Sensors, Weld on Flanges, Fuel Injectors, Fuel Pumps and Recalibrated Products, to be free from defects in both workmanship and material for a period of one (1) year from the date of purchase, provided that the product is properly installed, subjected to normal use and service and that the product is not modified or changed in any way, nor damaged because of negligence by customer or installer or used for racing or competition purposes.
Customers who believe they have a defective product should call our technical office at 336.644.8668. Please have available your proof of purchase and a complete description of the problem. If phone support is unable to correct the problem then you must send your product to Pro-M Racing, LLC 77 Snow Road, West Brookfield, MA 01585. Phone support will ask you to run specific tests on the products prior to sending it in. If you are unable or unwilling to run the tests you must fill out a testing form first. If a thorough inspection of the product by the factory indicates defects in workmanship or material, our sole obligation shall be to repair or replace the product. If the product is found to be in working order you will be required to pay a $50 testing fee plus shipping in order to receive you product back. Warranty covers only the product itself and not the cost of installation or removal.
Pro-M Racing, LLC., shall not be liable for any and all consequential damages occasioned by the breach of any written or implied warranty pertaining to this sale in excess of the purchase price of the product sold. If you have any questions regarding a product or installation, please contact our Tech Department at 336.644.8668 from 9:00am to 5:00pm EST, Monday through Friday.