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Tokico Shock and Strut Limited Warranty - LMR.com



Warranty Contact Info:
If you purchased your Tokico Shocks or Struts from LMR.com and have a warranty concern or question, please contact us via phone at (254) 296-6500 or via email at productsupport@lmr.com.

LIMITED WARRANTY FOR TOKICO SHOCK ABSORBERS, STRUTS AND LOWERING SPRINGS (“Products”)

Hitachi Automotive Systems Americas, Inc. • 6200 Gateway Drive, Cypress, CA 90630

1. Limited Warranty. This Product is warranted to be free from defects in material and workmanship when used under normal operating conditions beginning on the date of purchase by the original end user (“end user”) and continuing for three (3) years from end user’s purchase. This Limited Warranty extends to the end user only and is not transferable, and such end user must provide a dated sales receipt for the Product to qualify under this Limited Warranty. The end user must provide notice of a defect claim during the Limited Warranty Period.

2. Remedies for Nonconformance with Limited Warranty. If the Product does not conform with the foregoing Limited Warranty, Hitachi Automotive Systems America, Inc. (“Hitachi Automotive”) will replace the non-conforming Product with the same (or substantially comparable) Product. Hitachi Automotive has no obligation to bear any costs of removal, shipping or installation of the Product.

3. Limited Warranty Claim Procedures. To make a claim under this Limited Warranty, Contact LMR.com for verification of warranty coverage and processing.

For warranty related inquiries, please contact:
Late Model Restoration - LMR.com
Phone: (254) 296-6500
Email: productsupport@lmr.com


4. Exclusion from Limited Warranty Coverage. The Limited Warranty does not cover: (a) Products installed on vehicles driven outside the United States & Canada or to Products that were purchased outside of the United States or Canada; (b) Products that been improperly installed or installed on vehicles for which they were not designed; (c) Products that have been modified, altered or subject to misuse, negligence or accident; (d) Products that have been installed on vehicles that are operated commercially, off-the-highway or for racing purposes; (e) Products installed on excessively lowered vehicles; or (f) Products that have been repaired in a manner not previously authorized by Hitachi Automotive in writing.

5) LIMITATION OF DAMAGES AND OTHER EXCLUSIONS. HITACHI AUTOMOTIVE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR LOST PROFITS RESULTING FROM ANY DEFECT IN, OR MALFUNCTION OR FAILURE OF THIS PRODUCT. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THIS LIMITATION MAY NOT APPLY TO YOU. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES WHETHER EXPRESS OR IMPLIED, AND HITACHI AUTOMOTIVE SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WHERE SUCH IMPLIED WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY CONTAINED HEREIN. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS THAT MAY VARY DEPENDING ON YOUR JURISDICTION.

Hitachi Automotive Systems Americas, Inc. • 6200 Gateway Drive, Cypress, CA 90630