Warranty Contact Info: If you have a warranty concern or question concerning AEM Engine Management Systems, please contact AEM via phone at (800) 423-0046 or via their warranty page.
AEM Products Warranty
12 Month Limited Warranty
AEM Performance Electronics warrants to the consumer that all AEM Electronics products will be free from defects in material and workmanship for a period of twelve months from the date of the original purchase. Products that fail within this 12-month warranty period will be repaired or replaced when determined by us that the product failed due to defects in material or workmanship. This warranty is limited to the repair or replacement of the AEM Electronics part. This warranty applies only to the original purchaser of the product and is non-transferable. All implied warranties shall be limited in duration to the said 12-month warranty period. Improper use or installation, accident, abuse, unauthorized repairs or alterations performed by the user on any AEM Electronics products voids this warranty.
In no event shall this warranty exceed the original purchase price of the AEM Electronics part nor shall AEM Electronics be responsible for special, incidental or consequential damages or cost incurred due to the failure of this product.
AEM Electronics disclaims any liability for consequential damages due to breach of any written or implied warranty on all of its products.
Warranty returns will only be accepted by AEM Electronics when accompanied by a valid Return Merchandise Authorization (RMA) number and a dated proof of purchase. The product must be received by AEM Electronics within 30 days of the date the RMA is issued. Warranty claims to AEM Electronics must be shipped to AEM prepaid (AEM recommend a shipping service with package tracking capability). Once your package is received by AEM warranty and repairs department you will be notified and provided with updates.
Issuance of RMA From AEM Performance
You can reach the Tech Support Team for support on all AEM Electronics performance products by phone at 1-800-423-0046. To contact AEM by email for engine management systems, email AEM at firstname.lastname@example.org. For all other products, email AEM at email@example.com.
AEM Electronics will not be responsible for products that are installed incorrectly, installed in a non-approved application, misused, or tampered with. In the case of AEM Electronics Fuel Pumps, incorrect polarity (+&- wires crossed) will not be warranted. Proper fuel filtration before and after the fuel pump is essential to fuel pump life. Any pump returned with contamination will not be warranted.