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Circle D Warranty - LMR.com


Warranty Contact Info:
If you have a warranty concern or question, please contact Circle D Specialties via phone at (713) 895-8834 or via email at ask@circle-d.info.

Circle D Specialties Warranty

Warranty Guidelines - HP Series:
All HP Series Circle D Specialties torque converters are warrantied against any defect in materials or craftsmanship for a period of one year from the date of purchase.

These terms apply as long as it has been established that the product in question was installed and used in accordance to all Circle D guidelines.

Circle D Specialties will not be held responsible for any consequential or incidental damages incurred during installation and will not be held responsible for any incidental or additional labor/storage charges on any products that are defective, damaged, or purchased incorrectly.

Warranty Guidelines - Pro Series:
All Pro Series Circle D Specialties torque converters are warrantied for 1 Year - Free Re-stall/Re-Fresh and a 3 Year - Part and mechanical Failure Coverage from date of purchase.

These terms apply as long as it has been established that the product in question was installed and used in accordance to all Circle D guidelines.

Circle D Specialties will not be held responsible for any consequential or incidental damages incurred during installation and will not be held responsible for any incidental or additional labor/storage charges on any products that are defective, damaged, or purchased incorrectly.

Return Merchandise Procedure

To return an item in compliance with Circle D Specialties customer satisfaction guarantee, Customer must obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the item (described above).

Once issued, RMA numbers are valid for 15 days within which return items must be received by Circle D Specialties. RMA numbers will not be extended or reissued. The customer should write the RMA number(s) on the shipping label of boxes containing the returned item.

The customer is solely responsible for shipping any returned item to Circle D Specialties. Customer agrees to use only legitimate commercial carriers that will provide proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping and insurance charges and all risk of loss for the return item during return shipment. Customer agrees that all returned items will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned item is missing, Circle D Specialties' Return Merchandise Procedure will be breached and Circle D Specialties may in its sole and absolute discretion reject the entire return or choose to impose additional charges against Customer for replacement of the missing component(s).