Warranty Contact Info: If you have a warranty concern or question, please contact Exedy Technical Support Department directly via phone at (800) 346-6091.
Exedy Warranty Policy
All goods/products supplied by the Company are warranted against faulty
material and/or workmanship. Warranty does not apply if maltreatment,
damage caused by collision or incorrect fitting exists.
Claims will be rejected where clutch kits and/or clutch components have
been fitted to incorrect or unlisted applications.
Flywheel must be resurfaced/machined to manufacturers specifications
before new clutch kit is fitted otherwise warranty will be void.
Standard OEM Replacement Clutch Kits
Standard OEM replacement clutch kits are guaranteed for a period of
twelve (12) months or 20,000 miles, which ever occurs first.
Automatic Transmission Kits
Automatic Transmission steels and wet friction products are guaranteed
twenty-four (24) months or 50,000 miles, which ever occurs first, against
manufacturers defects. Claims on wet friction products will not be
entertained on any claim level, sight unseen of the product that claims to
be faulty.
Sports/Performance
Due to the intended use and nature of these goods/products, they are
warranted as follows:
Stage 1, Stage 2 and Flywheels - 60 days from date of purchase.
Stage 3, Stage 4 and Stage 5 - No Warranty available.
Individual components - No Warranty available.
OEM Replacement clutch kits and Automatic Transmission kits used in
performance applications are not covered by any warranty.
Claims/Warranty Procedures
1. Any goods/products deemed by the Distributor to be
faulty must contact our Technical Support
Department at 800-346-6091 or by email:
TechSupport@exedyusa.com to obtain an Inspection
Request Form. A completed Inspection Request Form
shall be returned for review, if approved a RGA number
will be issued. The goods/products being returned must be
sent to us freight prepaid.
2. No Claim Credit will be issued until the said goods/
products have been tested and deemed faulty by the
Company.
3. The Company will not pay any claim for goods/products
repaired by the Customer and/or claims sight unseen.
4. It is the responsibility of the Company’s Distributor to
advise their customer on all aspects of this warranty and/
or warranty procedures on any claim.
5. No Claim/Warranty will be given for NON-Kit OE
replacement components and/or hydraulic components.
