Develop and effectively market the company and the products we sell across social media platforms in an organized fashion. Learn and develop social networks such as Forums, Facebook, Twitter, Snapchat, Instagram ect. to optimize our opportunities to reach a larger customer base. Manage social media interactions and grow our connection with consumers. Resolve customer service issues as they arise.
- Effectively market our company and products via forums and social media platforms.
- Effectively and efficiently interact with customers to solve problems, answer questions and generate sales.
- Develop and implement skills in Social Marketing that pertain to our industry and company.
- Fully understand the social marketing process, and how your actions affect our marketing mix.
- Work with design department to develop photo opportunities and content.
- Constantly strive to learn and improve our social reach by interacting and communicating with customers.
- Moderate forums and social networks
- Create captivating content to keep our audience engaged
- Resolve customer service issues as needed
- Experience in similar job position
- Excellent grammatical and technical writing skills
- Experience in customer service role
- Knowledge of Google Analytics
- Excellent communication skills
- Detail oriented and organized working habits
Position Type/Expected Hours of Work
- This is a full-time, on site position. Expected business hours of 8AM-5PM CST.