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Bizrate 2013 Platinum Circle of Excellence Award

Posted 10/3/2013 by Jeff Jimenez

Thanks to all our customers for the support and loyality. Without you this Bizrate platinum award would not be possible!

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Bizrate 2013 Platinum Circle of Excellence Award - Bizrate 2013 Platinum Circle of Excellence Award

We are proud to announce that we are winners of the Bizrate 2013 Platinum Circle of Excellence Award! Despite our excitement, we can’t take the credit for it. All credit is due to you – our fellow enthusiast and customer! Without you as our loyal customers, we would not be where we are today. All of the staff here at LMR.com would like to say thank you for all the support throughout the years.

Here is a little more information about the Platinum Award. It represents 1.3% of the online retailers in North America. Platinum award winners received a rating of 9.0 or better via Bizrate’s rating system. Bizrate obtained feedback from our customers throughout the year and had them rate us on seven key satisfaction indicators:

  1. Overall Satisfaction at the point-of-sale
  2. Product Selection on the website
  3. Ease of Finding Products on the website
  4. Repurchase Intent (from the same retailer) after the order is received
  5. Product Met Expectations, collected after the order is received
  6. On-time Delivery of the order
  7. Customer Support assistance

When purchasing through LMR.com, you can count on us to provide exceptional customer service. We are here for you before, during, and after the purchase. Whether you have product questions or need installation help, we have the staff and material available to you via our website for all your Mustang & SVT Lightning needs. We are looking forward to 2014 as it will be a big one, not only for the Mustang with its 50th Anniversary, but for us as well with our 15th Anniversary! Stay tuned for more big things to come!

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