Warranty Contact Info: If you have a warranty concern or question, please contact us via phone at (254) 296-6500 or via email at email@example.com.
BBK Products Warranty
All BBK products are warrantied against any defect in materials or craftsmanship for a period of one year from the date of purchase.
These terms apply as long as it has been established that the product in question was installed and used in accordance to all BBK guidelines and was not used for racing or competition purposes.
BBK Performance will not be held responsible for any consequential or incidental damages incurred during installation and will not be held responsible for any incidental or additional labor/storage charges on any products that are defective, damaged, or purchased incorrectly. (please note some product specifics are NOT covered by warranty- such as coatings/finishes, bushings and hoses etc)
If a BBK product is determined to be defective, it can be returned to the location of purchase for review of BBK warranty criteria. The Vendor must then contact BBK for warranty approval and an RGA#. You may also contact the BBK warranty department directly via Email Warranty@bbkperformance.com or by calling 951-296-1771.
If you have any technical questions please email firstname.lastname@example.org for information and help with your product. If your part is deemed defective you will be issued a Return Goods Authorization number (RGA) and the BBK return address to send the part back for inspection.
The Item MUST be shipped back to BBK prepaid via ground shipping. (ALL Shipping charges are customers responsibility – no shipping charges will be refunded) The return authorization number (RGA) must be clearly marked on the outside of the package in order for our warranty department to process the item. If no RGA is visible – or if package is sent collect freight - package will be refused and sent back to you at your expense.
An original receipt showing the date of purchase must also be supplied or the warranty is null and void – please be sure to include your name, return address and contact phone number. If a defect is determined, the item will be immediately fixed or replaced at no cost to the consumer.