Payment Policy - LMR.com

We accept all major U.S.A. issued credit cards (Visa, Mastercard, Discover, and American Express). PayPal (online purchases only), Affirm (online purchases only), Venmo (online purchases only), and money orders (must call in to get a quote for money orders) are also accepted. Sorry! We do not accept C.O.D, personal checks, international credit cards, or the use of multiple credit cards together on a single order. LMR is not responsible for any finance charges or overdraft fees incurred by the cardholder.

We do accept cash payments only with our will-call pickup option. To take advantage of our will-call pickup option, please contact our Customer Care Team here: Contact Us Page. Note that you must call ahead to use our will-call pickup option.

Cash refunds will come in either a cash payment or a check mailed directly to you. The refund amount determines the form of refund (see below). Please refer to our following policy page, LMR.com Return Policy, if you want more details about our return policy.

• Cash refunds less than $100 will be refunded via cash
• Cash refunds over $100 are refunded via an LMR Check. Our Accounting Department will mail this check out within 3-5 business days of the processed return.

LMR believes in processing your refund in a very timely manner. In most cases, you will see your funds returned to your account within 3-5 business days; however, we do not have control over how long it can take your financial institution to return the funds to your account. In some cases, this timeframe may vary. You will need to contact your financial institution to determine the exact timeframe refunds will be available in your account.

At the time of purchase, your credit card is pre-authorized. LMR will not collect/settle the preauthorization charge until the order is invoiced when it is shipped. If you cancel your order before it ships, your preauthorization will expire back into your account in 3-5 business days. As with refunds, we do not have control over how long this process can take and will vary from financial institution to financial institution. You will need to contact your financial institution to validate this timeframe. If you need to cancel your order, please follow this simple process online: How To Cancel My Order With LMR

If you are using a credit card to pay for your order, enter the information in the required fields carefully. LMR takes pride in providing the best service possible. This includes providing the customer with the highest level of security. We go to great lengths to verify transactions and ensure cardholder security. That is why the information entered into the billing and shipping address field must be correct.

Our address verification process confirms that the billing address you entered matches your bank's billing address on file for your credit card/debit card. If the information is entered incorrectly in any required fields, your order will be delayed and/or canceled. Please take the time to enter your information correctly into the required billing and shipping address fields. Double-check the spelling, address numbers, and zip codes. Ensure the apartment, lot, unit, or suite numbers are entered as shown on your monthly billing statement.

If you're unsure how your address should read or feel there may be a discrepancy in how your information is entered, call the customer service number on the back of your card and verify the information.

PAYMENT PARTNER TERMS AND POLICIES

For more details about Affirm’s terms, please visit the following link – Affirm Terms. LMR cannot answer questions about your Affirm account, terms or loan details. Any questions about your Affirm loan or account must be directed to Affirm. Use their help page to answer any of your questions about your loan. You visit this page here: Affirm Help.

For more details about PayPal’s terms, please visit the following link – PayPal Terms. LMR cannot answer questions about your PayPal account. You will need to contact PayPal directly to answer any questions about your PayPal account information. You can visit the following page to contact PayPal directly: PayPal Help.

For more details about Venmo’s terms, please visit the following link: Venmo Terms. LMR cannot answer questions about your Venmo account. You will need to contact Venmo directly to answer questions about your Venmo account information. You can visit the following page to contact Venmo directly: Venmo Help.