Warranty Contact Info:
If you have a warranty concern or question, please contact us via phone at (254) 296-6500 or via email at productsupport@lmr.com.
Coverlay Limited Warranty
- Coverlay Manufacturing, Inc. warrants all of its products to be free of defects in workmanship and material. It further warrants that when properly installed, their products will not warp or crack for the life of the vehicle. Uninstalled products reported defective after 30 days of receipt will not be covered under warranty.
- Color is not covered under warranty, and photos may be required to determine warranty issues. If a product failure occurs, Coverlay will only replace the defective product in its original color. The cost of shipping and handling replacement parts is not covered on warranty claims made after 30 days of receipt.
- Furthermore, it is their policy that returns must be requested within 30 days of purchase. If a Retail Purchaser of any Coverlay® product that is purchased directly from the manufacturing site is not totally satisfied with his or her purchase, they may request to return it within 30 days of the delivery date with a copy of the receipt for a full product refund. If purchased indirectly through a supplier of their product, the supplier must be contacted for return authorization.
- Dealers and Distributors must also request a return authorization within 30 days of delivery, and upon receipt of the return, credit for the product will be issued less applicable restocking fees. All products must not have been installed or altered and received back in “restock” condition, or no refund will be applied. Products returned under this policy must be shipped back in original unaltered packaging with freight prepaid by the purchaser. You must contact the supplier for return instructions if purchased indirectly.
COLOR MATCH IS NOT GUARANTEED OR COVERED UNDER WARRANTY
Coverlay offers 15 generic colors as a no-charge convenience. These will not be a perfect match but will normally be complimentary to the vehicle's interior. If an exact
match is desired, you may obtain color-code-matched plastic dye in an aerosol can from your local automotive paint store. Repaint to your satisfaction before installing it in your vehicle.
