DEI Warranty - LMR.com
Warranty Contact Info:
If you have a warranty concern or question, please contact us via phone at (254) 296-6500 or via email at productsupport@lmr.com.
DEI Products Limited Warranty
- DEI warrants to the original retail purchaser with proof of purchase for warranty determination that its products are free from defects in material and workmanship while purchaser owns the vehicle upon which such product(s) were originally installed. DEI’s obligation under this warranty shall be limited to the repair or replacement of parts that are determined by DEI to be defective, or refund of the products original purchase price, at DEI’s option, of the alleged defective product. DEI pledges that if at any time you encounter a problem with our products, they will strive to correct the problem in the most timely and efficient way possible, subject to the terms, conditions, and Limitations contained herein.
- This warranty does not extend to damage or defect in the finish of a product or to any product that, in the opinion of DEI, has been misused, damaged by accident, or negligence, altered or modified in any way, installed contrary to DEI’s installation instructions, or repaired by an unauthorized service facility.
- DEI makes no warranty for products installed on vehicles used for race or competition purposes.
Warranty Claim Procedures
- To make a claim under this warranty or receive service, purchaser contact LMR.com first about alleged defective products for warranty determination within thirty (30) days after purchase. In the event the purchaser does not receive satisfaction from Latemodel Restoration, the purchaser must contact DEI and request product return instructions. After receiving an assigned Return Good Authorization number, the purchaser must return the alleged defective product pre-paid along with original dated proof of purchase sales receipt and a written description of the problem to DEI.
- NO OTHER WARRANTY, EXPRESSED OR IMPLIED, IS APPLICABLE TO THIS PRODUCT. DESIGN ENGINEERING, INC. (DEI) SHALL NOT BE LIABLE FOR THE LOSS OF USE OF THE PRODUCT, INCONVENIENCE, ACTUAL OR ALLEGED DAMAGES WHETHER DIRECT OR INDIRECT OF ANY KIND, INCLUDING LIABILITY FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING OUT OF THE USE OF, OR INABILITY TO USE THE PRODUCT, ACTUAL OR ALLEGED LABOR, INCLUDING THE COST OF REMOVING ANY PART, INSTALLATION, REINSTALLATION, FREIGHT CHARGES, TRANSPORTATION, OR OTHER RELATED CHARGES, OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH WOULD OTHERWISE BE APPLICABLE TO THIS PRODUCT.
- Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.
- Specifications, materials, components, color, finish, model changes, availability, and prices are subject to change without notice.
- DEI makes no representation or warranty, express or implied, that its products comply with federal, state, or local emission levels, noise levels, or safety standards. The purchaser assumes all responsibility for such use and compliance.
