Warranty Contact Info:
If you have a warranty concern or question, please contact us via phone at (254) 296-6500 or via email at productsupport@lmr.com.
Dynamic Friction Products Warranty
Dynamic Friction Company (DFC) provides a limited warranty that its brake products will be free from defects in materials and workmanship for a period of 12 months or 12,000 miles (whichever occurs first) from the date of original purchase. This warranty is provided solely to the original purchaser and is non-transferable.
1. What is Covered?
- Properly installed by a licensed professional technician;
- Used under normal street driving conditions; and
- Maintained according to vehicle manufacturer and DFC specifications.
2. What Is Not Covered?
- Normal wear and tear of brake pads, rotors, and related friction components;
- Noise, vibration, or dust that is considered acceptable under normal operating conditions;
- Cosmetic or surface finish issues, including rust, corrosion, discoloration, or plating wear;
- Damage caused by improper installation, misuse, neglect, accidents, overloading, racing or track use, off-road use, or commercial abuse;
- Products that have been modified, altered, or used outside of their intended application.
3. Limitations
- This warranty is provided solely to the original purchaser and is non-transferable.
DFC and LMR reserve the exclusive right to inspect any product claimed to be defective and to determine whether the claim qualifies for warranty coverage. At its sole discretion, DFC and LMR may provide a replacement product or credit. Refunds and labor reimbursement are not covered. The customer is responsible for all shipping costs associated with warranty claims. DFC and LMR are not responsible for labor charges, towing, vehicle downtime, rental expenses, or any incidental or consequential damages.
All warranty claims must be initiated through the original point of purchase. Proof of purchase is required.