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Form Lighting Warranty - LMR.com
Warranty Contact Info:
If you have a technical concern or question, please contact Form Lighting directly via phone at (636) 748-4444 or via email at contact@formlights.com for advisement.
Form Lighting Limited Warranty
All Products: 2-Year Replacement Limited Warranty
Form Lighting carries a 2-year limited warranty on all products, for manufacturing defects or product failure.
If you should have an issue with any product, Form Lighting will diagnose the issue with you, and you may be required to answer questions or assist in the diagnosis. If Form Lighting determines, in its sole discretion, that your product is defective in material or workmanship, Form Lighting will advise you to contact LMR.com to arrange a return authorization and replacement.
For approved warranty claims, LMR.com will replace the defective product with the same product or, if it has been discontinued, one comparable in performance and value.
U.S. Customers:
All shipping costs are covered by LMR.com for standard ground shipping in the lower 48 states on qualifying orders of $99+ that do not specify a handling fee. See our full shipping policy for more details.
International Customers:
LMR.com does not ship internationally at this time.
Free Support Forever
Form Lighting always provides free support and assistance to any customer. If your warranty has expired, you will continue to receive free service, and they will assist you in determining a solution or possible repair to any issues you might be having with our products.
Stipulations
All warranties are non-transferable. Warranty terms and policies are subject to change without notice.
All warranties, expressed or implied, are void if Form Lighting technical assistance determines that there is sufficient evidence of one or more of the following:
Negligence: Improper installation or improper use, including using or installing any product in a manner not specified by Form Lighting, or damage caused by improper installation.
Abuse: Damage beyond the limits of "normal wear and tear.
Unauthorized Repair: Repair service performed or attempted by an unauthorized party.
Unauthorized Dealer: Purchase of items through any unauthorized party.
Modification or Tampering: Opening, disassembling, cutting wires, or in any way tampering with any product in a manner not specified by Form Lighting.
Installation and Labor
Form Lighting product warranties are limited to coverage of products only. Form Lighting does not warranty or offer compensation or coverage of installation labor or time that may be required for replacement of warranty items. We strongly encourage customers to contact us prior to seeking outside assistance in diagnosis of any product issue.
