Warranty Contact Info:If you purchased your Kenda Tires from LMR.com and have a warranty concern or question, please contact us via phone at (254) 296-6500 or via email at
customerservice@lmr.com.
Kenda USA Tire Warranty This limited warranty applies to the original purchaser of any new Kenda passenger radial tire or Kenda light truck radial tires bearing the Department of Transportation prescribed tire identification numbers and manufactured after 04/01/09.
What is covered, and for how long?
Kenda warrants to the original purchaser that, if a Kenda first quality tire becomes unserviceable prior to being 72 months old or before being worn to 2/32" anywhere on the tire, due to an eligible adjustable condition during the tread life (defined below), the tire will be replaced with an equivalent new Kenda Tire.
Tread Life
When the tread becomes worn to 2/32” (1.6mm) anywhere on the tire (shown by tread wear indicators molded into the tread grooves), the tire is worn out, and no replacement tire or other adjustment shall be available.
WHAT ISN’T COVERED
Adjustments will not be made for:
- Tires that become unserviceable due to:
- Conditions resulting from road hazards such as impact damage, cuts, snags, or punctures.
- Conditions resulting from improper installation, wheel misalignment, tire/wheel assembly imbalance, use on an improper rim, improper mounting or dismounting or misapplication.
- Conditions resulting from consumer damage, such as improper tire and vehicle maintenance, misuse, abuse, accident, under-inflation, overloading, failure to follow recommended rotation practices
- Ride complaints after the first 25% tread wear.
- Ride complaints on tires branded “Blemish”.
- Use in any commercial, racing, or off-road applications.
- Ozone or weather checking on tires over (4) four years from the date of manufacture.
- Continued use while being run flat or acute under-inflation.
- Tires are stored improperly.
- Tires that are:
- Worn unevenly and/or show a difference of 2/32” (1.6mm) between the grooves.
- Installed on any vehicle other than the vehicle on which they were first installed.
- Sold or adjusted outside the United States of America, the District of Columbia and Canada
- Acquired as “used” tires.
- Altered in any manner (additional siping, buffing, stud pin holes etc.)
- Worn to 2/32” (1.6mm) or more than 72 months old (based on date of purchase) which ever occurs first.
- Improperly repaired or with repairs not conforming to the Rubber Manufacturer’s Association standards.
- Tires branded “MALWEAR” or “NON-UNIF (Non-Uniform) or with any other branding are not covered under the Tread Wear Protection provided herein.
REPLACEMENT WARRANTY
If you receive a replacement tire under the terms of this Warranty, the replacement tire will be covered by the Warranty then currently given by Kenda Tires for the replacement tire.
WHERE TO GO FOR WARRANTY REPLACEMENT
See your Kenda Tires dealer-which can be found on the dealer locator on KendaTire.com. In the event you are unable to locate a Kenda Tires dealer, you can obtain assistance by contacting the Kenda Consumer Relations Department, telephone number 1-800-225 4714.
CONDITIONS AND EXCLUSIONS
Any tire, no matter how well constructed, may fail in service or otherwise become unserviceable due to conditions beyond the control of the manufacturer. No Part of this Warranty is intended to be a representation by Kenda that tire failure may not occur.
KENDA TIRES DISCLAIMS ANY LIABILITY FOR LOSS OF TIME, OR USE,
INCONVENIENCE, OR ANY INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY
OR CONSEQUENTIAL DAMAGES TO THE EXTENT PERMITTED BY LAW.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION
ON THE FACE HEREON.
Some states do not allow the exclusion of incidental or consequential damages. As a result, this limitation or exclusion may not apply to you.
CONSUMER RIGHTS
This Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
OWNER’S OBLIGATION
When making a claim, you must return the tire to be replaced to your Kenda Tires dealer.
Proper vehicle and tire care is necessary to obtain the expected wear from a tire. It is your obligation to properly maintain your tires and the vehicle upon which they are mounted, including: You must operate your tires at the inflation pressures recommended by the vehicle manufacturer, keeping your tire/wheel assemblies in balance and ensuring proper wheel alignment and rotation. You must also check your tire’s air pressure at least monthly and before long trips.
We recommend that you have your Kenda Tires dealer inspect your tires any time you notice irregular or uneven tread wear and rotate them, if necessary. Also, they should be inspected by your dealer any time your vehicle is brought in for service
