LMR will be closed for the Thanksgiving holiday Thursday 11/26 and Friday 11/27. We will resume normal business hours Monday 11/30. Please see our Holiday Closings & Shipping page for more info.
Megasquirt-Warranty - LMR.com
Warranty Contact Info: If you have a warranty concern or question, please contact us via phone at (678) 261-8789 or via email at email@example.com.
Standard off-the-shelf MegaSquirt ECU Assembled units are covered by a one year limited warranty against manufacturers defects. Please contact them if you believe you have an issue that should be covered under warranty. The issue will be discussed and you will be provided an RMA number and an address to ship your unit to. Their tech department will evaluate the unit and if a problem due to manufacturer defect is found they will repair it free of charge. They will cover the cost of shipping from our shop to you up to $25; they will need for you to cover any cost of shipping beyond $25 and the cost of shipping the unit from your location to their shop. If they determine that the problem was due to mis-use, mis-installation or improper modification, their shop rate will be $75/hr plus materials to repair your unit (one hour minimum).
DIYAutoTune/Hoffman Industries does not mind the modification of the unit as that’s the spirit of the MegaSquirt project, just please understand that if your mod appears to be the likely culprit of damage to the unit that they cannot support the unit under warranty. Note that extensive modification may complicate the troubleshooting process, and in some cases it may be neccesary to reverse modifications in order to return the unit to working order. Charges will apply for the time required, and in these case they cannot be responsible for putting custom modifications back in place after having to remove them to resolve a problem.
Race parts are inherently dangerous in general and may cause injury or damage if improperly modified or altered before use. DIYAutoTune/Hoffmann Innovations will not be held liable for and will not pay you for any injuries or damage caused by misuse, modification, redesign, or alternation of any of our products. DIYAutoTune/Hoffmann Innovations will not be held in any way responsible for any incidental or consequential damages including direct or indirect labor, towing, lodging,
garage, repair, medical, or legal expense in any way attributable to the use of any item in our catalog or to the delay or inconvenience caused by the necessity of replacing or repairing any such item.
Manufacturers warranties are standard with some of our products. For example:
All Innovate Motorsports wideband products are covered by a 1-year limited manufacturer’s warranty covering parts and labor for repairs of any manufacturer defect. They are good people to work with and will take good care of you and we will help ensure you are taken care of.